Solution Consulting – Principal Consultant (Fraud)
Working as a Solution Consulting Principal Consultant, you will be part of a team providing expert support to our financial services clients in the fraud & financial crime solutions area across the USA and Canada. You will engage with clients at various stages of the sales cycle, ranging from pre-sales, to implementation and post-implementation solution support. You will bring a consulting approach, partnering closely with our clients and sales teams to develop a deep understanding of customer requirements and articulate how FICO solutions can help them achieve their business goals. You will provide strategic leadership to customers and collaborate with internal stakeholders to drive both the client’s and FICO’s success.
What You’ll Do
- Act as a trusted advisor to senior business users within existing and prospective financial services clients for fraud and financial crime solutions.
- Lead client-facing discussions and workshops to articulate business problems and requirements, demonstrating how FICO solutions can address these effectively.
- Present and clearly articulate the business benefits of FICO solutions to clients in a way that is tailored to their specific needs.
- Provide subject matter expertise and thought leadership on fraud, financial crime, and related compliance topics.
- Collaborate with sales teams to develop and execute account strategies and identify new business opportunities.
- Work closely with product management and engineering teams to provide market feedback and contribute to the evolution of FICO’s fraud solutions.
- Support the implementation and adoption of FICO solutions by providing expert guidance and ensuring client satisfaction.
- Mentor and coach junior consultants, fostering a culture of continuous learning and development within the team.
What We’re Looking For
- Bachelor’s degree in a relevant field (e.g., Business, Finance, Computer Science, Engineering).
- 8+ years of experience in consulting, presales, or a similar client-facing role, preferably within the financial services or FinTech industry.
- In-depth knowledge of fraud management, financial crime, and compliance regulations (e.g., AML, KYC).
- Demonstrated ability to understand complex business problems and translate them into effective solution designs.
- Strong presentation and communication skills, with the ability to engage and influence stakeholders at all levels.
- Proven ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Experience with analytics and data-driven decision-making processes.
- Willingness to travel up to 50% (primarily within the USA and Canada).
- Fluency in English (written and spoken). Bilingual (English/French or English/Spanish) is a plus.
