As Head of Machine Learning, you’ll work with our executive team to set the vision and strategy for ML at the company, leading our internal ML teams and building out a customer-facing ML product. The company helps customers leverage data from their data warehouse in any tool, via Reverse ETL. You’ll lead our charge into predictive use cases for our customers, helping them answer questions like ‘who is about to churn?’, ‘what is the next best action?’, and ‘what leads are most likely to convert?’. The ideal candidate is a visionary and experienced ML leader who is comfortable working with both customers and engineers, is experienced in a fast-paced environment, and is excited to scale a team from 0 to 1 and beyond. You will report directly to our VP of Engineering.
What you’ll do
- Partner with our executive team to build our strategy for ML at the company, including internal tooling and customer-facing product
- Build, grow, and lead our ML team, including interviewing and hiring great people, coaching and mentoring, and performance management
- Work with our product team to determine the product roadmap for ML at the company
- Work with our engineering team to ensure ML models are robust, scalable, and maintainable
- Maintain an expert understanding of the ML landscape, ensuring the company is leveraging the most relevant and powerful technologies and techniques
- Build relationships with customers to understand their needs and determine how ML at the company can solve them
- Communicate the vision and strategy for ML at the company to the rest of the company and to the broader ML community through speaking engagements and other external communication
What we’re looking for
- You have 7+ years of experience leading ML teams (including hiring and managing), ideally with some experience building a team from scratch
- You have a strong understanding of statistical modeling, machine learning algorithms, and data science techniques
- You have strong business acumen and a track record of identifying and delivering ML solutions that drive significant business impact
- You are an exceptional communicator, able to articulate complex technical concepts to a variety of audiences, from engineers to executives to customers
- You are comfortable working in a fast-paced environment and are able to balance multiple priorities simultaneously
- You have experience working with data warehouses and reverse ETL technologies
