Lumos is looking for a Director of Sales Enablement to build, scale, and optimize an enablement strategy that encompasses the sales onboarding program, continuous learning and development, and advanced skill-building for our customer-facing teams. You will be responsible for defining and executing programs that increase sales productivity, accelerate ramp time, improve sales process adherence, and enhance overall sales effectiveness. You will lead the enablement function, working closely with sales leadership, marketing, product, and customer success to ensure our customer-facing teams have the knowledge, skills, and resources needed to succeed.
About Lumos
Lumos is building an AppStore for companies. Employees want best-in-class apps, and companies want to control spending and security. Lumos helps companies give employees the apps they need, while IT stays in control.
Our vision is to build the future of internal tools. We believe that employees should be able to get access to any tool they need to do their job, instantly. And IT should be able to grant or revoke access, instantly.
Backed by Andreessen Horowitz and top industry leaders, Lumos is changing how companies manage their app ecosystem. This is a unique opportunity to join a fast-growing, venture-backed startup and have a significant impact on our product and culture.
What you’ll do
- Build, scale, and optimize an enablement strategy that encompasses the sales onboarding program, continuous learning and development, and advanced skill-building for our customer-facing teams.
- Lead the enablement function and evolve enablement programs, aligning with business objectives and GTM strategies.
- Partner with leadership (CRO, VP Sales, VP Marketing, VP CS, Product Leadership) to identify and address enablement gaps, ensuring alignment with overall GTM strategy and business objectives.
- Be a thought leader in sales methodology, best practices, and industry trends, continuously seeking innovative approaches to improve sales effectiveness.
- Own the content strategy, working with the marketing and product teams to ensure our customer-facing teams have access to the most relevant and up-to-date sales collateral.
- Develop and deliver training programs for all customer-facing roles across the organization, including onboarding, product launches, sales skills, competitive intelligence, and messaging.
- Define, build, and maintain our sales playbook, ensuring it is a comprehensive and up-to-date resource for our customer-facing teams.
- Establish metrics and reporting to measure the effectiveness of enablement programs and communicate ROI to key stakeholders.
- Create and manage the Sales Enablement budget, ensuring efficient allocation of resources to achieve enablement goals.
- Own sales technology management, including CRM, sales engagement platforms, and other sales tools, ensuring optimal utilization and integration.
What you’ll bring
- 8+ years of experience in Sales Enablement, with a proven track record of designing, developing, and delivering impactful enablement programs for B2B SaaS sales organizations.
- 3+ years of experience managing Sales Enablement teams, with a focus on coaching, mentoring, and developing high-performing individuals.
- Experience at an early-stage company (Series A/B) or high-growth startup environment, demonstrating the ability to thrive in a dynamic, fast-paced environment.
- Experience scaling a sales organization, including developing enablement programs for new hires, new products, and new markets.
- Proven success working cross-functionally with Sales, Marketing, Product, and Customer Success teams to drive alignment and achieve shared goals.
- Demonstrated ability to implement sales tools and technologies (CRM, sales engagement platforms, etc.) to enhance sales productivity and effectiveness.
- Data-driven approach to decision-making, with the ability to analyze enablement metrics, identify trends, and make data-backed recommendations for improvement.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire sales teams at all levels.
- Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and within budget.
- Experience with a modern sales tech stack (e.g., Salesforce, Outreach, Gong, Highspot).
- Bachelor’s degree or equivalent practical experience in a relevant field (e.g., Business, Marketing, Communications).
