We’re looking for a seasoned Principal Product Manager to define and execute the product strategy for our Developer Platform, ensuring alignment with the overall company vision and strategic objectives. In this role, you will be responsible for driving the entire product lifecycle from ideation to launch and continuous iteration.
You will play a pivotal role in shaping the future of our developer experience, empowering developers to build, integrate, and automate on our platform seamlessly. If you are passionate about building innovative developer tools, have a deep understanding of the developer ecosystem, and thrive in a fast-paced, collaborative environment, we encourage you to apply!
Key Responsibilities:
- Define and execute the product strategy and roadmap for the Developer Platform, ensuring alignment with the overall company vision and strategic objectives.
- Conduct thorough market research, competitor analysis, and customer engagement to identify unmet needs, emerging trends, and new opportunities within the developer ecosystem.
- Translate complex technical concepts into clear, concise, and compelling product requirements and user stories for engineering teams.
- Collaborate closely with engineering, design, sales, marketing, and other product teams to ensure successful product development, launch, and adoption.
- Lead the product lifecycle from ideation to end-of-life, including discovery, planning, development, testing, deployment, and iteration.
- Develop and maintain a deep understanding of developer workflows, preferences, and pain points.
- Communicate product vision, strategy, and progress to stakeholders at all levels, including executive leadership.
- Mentor and guide junior product managers, fostering a culture of innovation and continuous improvement.
- Define and track key performance indicators (KPIs) for the Developer Platform, using data-driven insights to inform product decisions and measure success.
About You:
- 8+ years of experience in product management, with at least 3 years focused on developer platforms, APIs, or SaaS integrations.
- Proven track record of successfully launching and scaling complex technical products in a B2B SaaS environment.
- Deep understanding of the developer ecosystem, including common tools, workflows, programming languages, and API best practices.
- Strong technical acumen and ability to engage in technical discussions with engineering teams, understanding architectural trade-offs and technical feasibility.
- Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive consensus in a fast-paced, dynamic environment.
- Experience with agile development methodologies and product management tools.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field; MBA or advanced degree is a plus.
Our values:
- Customers and Community First: We are passionate about empowering our customers to get more value out of their digital operations.
- Actions Speak Louder than Words: We are doers who believe in progress over perfection, getting the job done, and done well.
- Diversity for Strength: Our unique experiences and backgrounds are our strength; differences are celebrated, and everyone belongs.
- Trust and Transparency: We are a high-trust organization that promotes transparency and ownership.
- Unleash the Power in People: We believe in unlocking the potential in others and ourselves.
Why You Should Join:
- Comprehensive medical, dental, and vision plans for you and your family
- Paid holidays and unlimited flexible PTO (with at least 2 weeks encouraged time off)
- Wellness program
- Volunteer time off
- Paid parental leave for new parents
- 401k matching (US and Canada)
- Competitive total rewards package
- Commuter benefits (through Wageworks)
- Generous education and conference budget
About the company:
PagerDuty, Inc. (NYSE: PD) is a leader in digital operations management. The company helps organizations anticipate and automate critical work to build trust and prevent and resolve incidents, outages, and other interruptions in the digital world. The PagerDuty platform is the foundation for an efficient and resilient enterprise—helping teams develop better plans, make more informed decisions, and streamline operations. PagerDuty is headquartered in San Francisco, with offices around the world. For more information, visit www.pagerduty.com.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our Candidate Privacy Notice is available here.
