We are a remote-first company with employees around the world. We offer a competitive salary, and we’ll ensure you have the tools and resources you need to be successful.
At Grafana Labs, we’re building an observability platform that helps companies monitor and understand their systems, regardless of where they run. Our open source software and cloud services are used by millions of developers and thousands of companies worldwide, including some of the largest and most innovative organizations.
Our company is experiencing rapid growth, and we’re looking for a talented Senior Deal Manager to join our Global Deal Management team. You’ll play a critical role in enabling our sales organization to structure and close complex deals, ensuring both customer success and company profitability.
What you’ll do:
- Partner with account executives and various cross-functional teams (legal, finance, revenue operations, product, and sales leadership) to construct customized pricing, terms, and contracts for complex deals.
- Identify potential deal risks and propose creative solutions to mitigate them.
- Translate deal terms and conditions into accurate and comprehensive documentation for internal stakeholders and customers.
- Ensure all deal structures comply with internal policies, legal requirements, and revenue recognition guidelines.
- Educate and train sales teams on deal structuring best practices, pricing methodologies, and contract processes.
- Contribute to the continuous improvement of deal desk processes, tools, and resources.
- Maintain an in-depth understanding of our offerings, pricing strategies, and competitive landscape.
- Act as a trusted advisor to the sales organization and leadership on deal strategy.
What you’ll bring:
- 7+ years of experience in deal desk, sales operations, finance, or a related field within a B2B SaaS environment.
- Proven track record of successfully negotiating and closing complex deals, preferably with enterprise-level clients.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Excellent communication (written and verbal), interpersonal, and presentation skills.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Demonstrated ability to influence and collaborate with cross-functional teams at all levels of an organization.
- Strong understanding of contract law, revenue recognition principles (ASC 606/IFRS 15), and pricing strategies.
- Experience with Salesforce, CPQ systems, and other sales enablement tools.
- Comfortable operating in a remote work setting.
The base salary range for this role is $159,000 – $192,000. Specific compensation will be determined based on experience, skill level, location, and other factors. Compensation also includes stock options, and other benefits, such as a generous health care package, and an unlimited vacation policy.
At Grafana Labs, we’re dedicated to fostering a diverse and inclusive workplace. We encourage all qualified individuals to apply, regardless of background or identity. We’re committed to providing reasonable accommodations to applicants with disabilities. If you require assistance or accommodation during the hiring process, please don’t hesitate to let us know.
The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
